Shipping policy

At Tithesource, we want the experience of receiving your order to be just as straightforward as shopping with us. This Shipping Policy covers all orders placed through our website.

Order Processing

  • Cut-Off Time: Orders placed before 5:00 PM on a business day are typically processed the same day. Anything coming in after that will be picked up the next business day.
  • Processing Time: Once your order is in, please allow 1-2 business days for it to be prepared and handed off for shipment. We process orders Monday through Saturday, public holidays excluded.

Shipping & Delivery

  • Transit Time: From the moment your order leaves us, delivery generally takes between 5-7 business days depending on your location and carrier conditions.
  • Estimated Delivery Window: Most orders arrive within 6-9 business days from the date of purchase.
  • Shipping Cost: We offer free shipping on all orders within the United States.
  • Tracking: As soon as your order ships, you will receive tracking information so you can follow it every step of the way.

Delivery timeframes are estimates. Occasional factors outside our control may affect when your order arrives.

Order Changes & Cancellations

If you need to adjust or cancel your order, please reach out within 24 hours of placing it. Once that window has passed, your order may already be moving through our fulfillment process and changes may not be possible.

Get in touch at support@tithesource.com and we will do our best to help.

Potential Delivery Delays

We always aim to get your order to you on time. That said, delays can occasionally occur due to:

  • Periods of high order volume or seasonal demand
  • Carrier disruptions or unforeseen logistical issues
  • Severe weather conditions
  • Public holidays

If your order is running past the estimated window, we ask that you give it a few additional business days before reaching out to us.

Lost or Missing Packages

If your tracking shows no movement or your package appears to be lost, contact us at support@tithesource.com We will follow up with the carrier promptly and keep you informed.

Damaged or Incorrect Items

If something arrived damaged, defective, or not what you ordered, we want to make it right. Please contact us as soon as possible with the following:

  • Your order number
  • A description of the issue
  • Photos and/or videos of the item and packaging

We will review your situation and work toward a solution that works for you.

Contact Information

Store name: Tithesource
Company name: Astrova LLC
Registration Number: 352959652
Address: 5830 E 2nd St, Ste 7000 #35288
Casper, WY 82609
United States
Email: support@tithesource.com
Phone: +1 307 443 4374
Support hours: Monday to Saturday, 9:00 AM to 5:00 PM
Response time: within 1 to 2 business days

Last updated: May 2026