Refund policy

At Tithesource, we want you to feel confident in every purchase. If something isn't quite right, we're here to make it right with a process that is clear and hassle-free.

30-Day Return Window

You have 30 days from the date of delivery to request a return. Requests submitted after this period may not be eligible.

To get started, reach out to us at support@tithesource.com with the following:

• Your order number
• The item(s) you would like to return
• Your reason for returning
• Photos where relevant

Once we have reviewed your request, we will send you instructions on how to proceed.

Return Eligibility

To be accepted for a return, items must:

• Be unused, unworn, and in their original condition
• Include all original packaging, tags, and accessories
• Be in a resellable state

Items that do not meet these requirements may not be eligible for return.

Refunds

Once we receive and inspect your return, your refund will be processed to the original payment method within 7 business days. Depending on your bank or payment provider, it may take a little additional time to appear in your account. You will receive a confirmation once the refund has been issued.

Return Shipping Costs

• We offer free shipping on all outbound orders with no restocking fees or hidden charges.
• For returns due to a change of mind, wrong size, or exchanges, return shipping costs are the responsibility of the customer.

We recommend sending returns with a trackable shipping method. Tithesource is not responsible for return packages lost in transit.

Damaged, Defective, or Incorrect Items

If your order arrived damaged, defective, or not what you ordered, please contact us as soon as possible at support@tithesource.com and include:

• Your order number
• A description of the issue
• Clear photos of the item and its packaging

After reviewing your case, we will arrange a replacement or refund at no additional cost where applicable.

Order Cancellations

Orders can be cancelled within 24 hours of placement. After that window, fulfillment may have already begun and cancellation may no longer be possible. If your order has already shipped, you are welcome to submit a return request once it has been delivered.

Exchanges

Looking to exchange an item? Get in touch with us and we will walk you through the process. Exchange shipping costs may apply unless the item arrived defective or incorrect.

Contact Information

Last updated: May 2026